Frequently Asked Questions
Find answers to common questions about our home essentials
What materials are used in Floof products?
We prioritize premium, sustainable materials including organic cotton, hypoallergenic fills, and ethically sourced textiles to ensure maximum comfort.
How do I care for my Floof home textiles?
Most of our items are machine washable on a gentle cycle with cold water. We recommend air drying or tumble drying on low heat to maintain fabric integrity.
Do you offer international shipping?
Yes, we currently ship to over 30 countries. Shipping rates and delivery times vary by location and are calculated at checkout.
Are your products pet-friendly?
Absolutely. Our fabrics are chosen for their durability and ease of cleaning, making them perfect for homes with furry friends.
Can I change or cancel my order?
Orders can be modified or cancelled within 12 hours of placement. Please contact our support team immediately for assistance.
Are your dyes non-toxic?
Yes, all our products use Oeko-Tex certified non-toxic dyes, ensuring they are safe for your home and the environment.